As we move into the last quarter of the year, here is our latest collection of newsworthy updates:

Customer Success Story

Large US Media Company selects Precision Bridge for ServiceNow Migration

Following a successful Proof of Concept, Precision Bridge has been selected as the tool of choice for a large US media company to assist in the migration of their applications to a new greenfield ServiceNow instance.

From the outset, it was decided that application data needed to be included in the migration particularly as they wanted to be able to continue working tickets on the new instance without interruption. The project will involve the migration of data from Incident, Problem, Change, CMDB, Knowledge and Request applications which currently support over 9000 users… [read more]

New Partner: BDO Solutions

We are delighted to announce that BDO has joined our partner program. BDO Solutions excels in delivering managed IT services globally. Their services are designed with ITIL and ISO 27001 with GDPR acting as guiding principles, to meet global compliance standards. Their team of certified and experienced bilingual experts, coupled with cost-effective and cutting-edge solutions, sets them apart in the industry.

Latest Precision Bridge Version Released

Here is a summary of Precision Bridge version 7.3 August which includes some important new features:

Support for CMDB and asset data migration to Jira Service Management
Support for filtering of attachments (by creator’s user ID or file type) when archiving
Updated and reorganized instance migration templates that are easier and more flexible to use and provide support for newer ServiceNow versions.
Support for migrations to and from the new ServiceNow Vancouver release

Please note that with the release of Precision Bridge 7.3, support for versions 6.3 and older has been terminated.

Upcoming Webinars

November 8 at 12pm EST - Instance Separation: Separating your Service Management Systems and getting your data into the right place: reserve your spot.

November 22 at 12pm EST - Data Archiving: Why, What, When and How?: sign up for the Data Archiving Webinar
November 29 at 12pm EST - Data Archiving: Live Service Management Data Archiving Demonstration: sign up for the Data Archiving Demonstration

See our Webinars page for a complete list of upcoming webinars. You can also visit the on-demand webinars for access to these past educational exclusives.

Feature Spotlight: On-Demand Webinars

Our feature spotlight for September is the release our of on-demand Webinars. Due to the popularity and regular requests from our customers, we took the feedback onboard and have now made the majority of our previous Webinars on-demand.
Please visit this link to check it out – On Demand Webinars — Precision Bridge