Precision Bridge 7.2 is Here!

Precision Bridge latest version 7.2 is now available. This new release provides numerous enhancements for performance and usability. Here’s a summary of what’s new in this version:

Performance Enhancements

Release 7.2 extends the multithreading capabilities introduced in Version 7.0. Multithreading now significantly accelerates data retrieval from source systems as well as data inserts and updates in target systems for many of the most popular ITSM applications, including ServiceNow, Cherwell, Remedy, SalesForce, Ivanti, and more. The shortened migration cycle means that projects can be completed even faster.

Additional performance enhancements include a streamlined database lookup function that reduces the number of queries to the database for lookups and ID mapping operations, which are now up to 20 times faster than in earlier releases. This enhancement applies to all database servers.

Template Enhancements

On the template side, Precision Bridge templates now support CSV external lookups, which is highly useful for correlating source and target objects where the hierarchies in each might be different.

Furthermore, new templates are now available to support migrations from Cherwell to Ivanti for incidents, service requests, and foundation data.

Connector Enhancements

Also in support of Cherwell-to-Ivanti migrations, Precision Bridge 7.2 introduces support for attachment migration, similar to attachment migration support for other cross-platform migrations.

Compatibility Notes

Any projects created in Precision Bridge 7.1 or 7.0 will work in release 7.2 without modification. (Exception: Precision Bridge 7.0 projects that include the Use Server ID’s key mapping option may create duplicate records when updating an existing data transfer. See the Precision Bridge 7.2 release notes for more information.)

Final Thoughts

We are very pleased to bring these enhancements to our customers and prospects and look forward to hearing your feedback and ideas for further enhancements and new features.