ITSMBridge 2.0 Released

We are pleased to announce the release of ITSMBridge 2.0, the data migration product for Service Management Enterprise customers.

This latest release includes the following major enhancements:

  • Full support for BMC Remedy - BMC Remedy application migrations
  • Query based filtering of source records for selection
  • Advanced data manipulation at field-level using a suite of conversion functions
  • Auto-mapping of fields by name or field-ID
  • Option to configure mappings to restrict to Out-of-hours execution
  • Configurable logging and reporting on all executions
  • Support for project templates, copying, moving and renaming migration projects
  • Configurable deletion of un-matched records

For more information, or to take a free trial, visit