Collection, use and retention of personal information
This privacy statement, together with any other documents, policies, notices or other statements referred to herein sets out the basis on which we process personal information about you.Personal data is information that can identify a specific individual such as name, physical and/or email address and telephone number. If during your visit to this website you order products or services, enter a competition or promotion or otherwise submit information to us e.g., by filling in forms or responding to surveys, you are choosing to provide us with your personal information. You agree that it will be used to provide the information, products or services you request (including information on additional products and/or services which Service Management Integrations Limited reasonably thinks may be of interest to you). Where you have subscribed to receive our newsletter(s) or other marketing material, we are able to ensure you receive further relative and informative communications by following your interactions with that communication, such as whether you receive, open or click on a link within an email communication.We offer you an unsubscribe option in all our further communications. For more information see the “Direct marketing” section below.Further, you may choose to provide personal information via our website to a third party – for more information on whose privacy statement applies see the “Hyperlinks and embedded functionality” section below. Personal information is held by us from the date of collection for the purposes of providing you with the requested products or services, after which time it may be deleted or aggregated so that it no longer directly identifies you.
Keeping personal information accurate and access
We are committed to ensuring that your personal information is kept accurate and up to date. However, we can only make changes to your personal information if you notify us. It is your responsibility to let us know if there are inaccuracies or changes to your personal information.Please notify us at email@example.com if there are any changes to or inaccuracies in your personal information, providing us with sufficient information to enable us to identify you, so that any changes can be made. In accordance with our internal policies you may ask us to provide you with access to any personal data we process about you. If you want access to your personal information contact firstname.lastname@example.org.
Transmission of information via the internet is not always secure.We cannot guarantee the security of your data while being transmitted to our site; any transmission is at your own risk.However, once we have received your information, we take appropriate security measures to prevent unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss of personal information once it is under our control.
Disclosures and transfers of personal information
Subject to the “Hyperlinks and embedded functionality” section below, Service Management Integrations Limited does not sell or otherwise release your personal information to third parties to allow them to direct market their products and services to you. In order to provide our products and services we may, however, need to share your personal information with other third party service providers that process data on our behalf.If you submit personal information to Service Management Integrations Limited, you agree to such disclosure. We reserve the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on Service Management Integrations Limited. In the event that Service Management Integrations Limited is subject to a takeover, divestment or acquisition we may disclose your personal information to the new owner of the business.
You agree that Service Management Integrations Limited may send you marketing communications in line with your previously expressed marketing preferences. If you no longer wish to receive such, please contact us at email@example.com to modify your preferences, or follow the opt-out instructions contained in each marketing communication.
Site traffic information and cookies
enhance the performance of the website by collecting information about how visitors use it (e.g., to maintain a consistent look and feel for the visitor). The information these cookies collect is not used to send you targeted advertising or remember where you’ve been on the internet; and
increase the website’s functionality and make it more personal to you by allowing us to remember your previous choices (e.g., your location and preferred font type and size) and to provide any enhanced features detailed in the cookie-specific user notice. The information these cookies collect is not used to identify who you are, send you targeted advertising or remember where you’ve been on the internet. You agree that your attention was specifically drawn to this section of our privacy statement and to any explicit privacy notice given to you and that you consent to our use of these cookies for these purposes.
Questions about your personal information
If you have any questions relating to this privacy statement or the personal information we hold about you please contact us by email at firstname.lastname@example.org.
Freedom of information enquiries
If you represent a public authority governed by the Freedom of Information Act and you wish to consult with a Service Management Integrations Limited stakeholder about a potential disclosure of Service Management Integrations Limited information pursuant to a request you have received please email email@example.com giving your name, the name of the public authority you represent, your contact details, the nature of the request and the deadline for disclosure and a responsible Service Management Integrations Limited person will contact you.
Service Management Integrations Limited does not knowingly collect information from children.
Changes to this privacy statement
We review this privacy statement regularly and may modify it from time to time. We will place any updates on this webpage. By continuing to use this website after such changes have been made, you acknowledge and agree you have read, understood and accept the changes. This privacy statement was last updated on 17 February 2016.
Hyperlinks and embedded functionality
Our website may contain links to content or other functionality provided by third parties which are outside our control and are not covered by our privacy statement. If you access other websites using links or use other embedded functionality provided by third parties, the operators of those websites may collect information from or about you which will be used by them in accordance with their privacy statement, which may differ from ours. We encourage you to read those providers’ privacy statements on their websites. We do not accept any responsibility or liability for these policies.
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