ITSM Bridge 2.1 Released

We are pleased to announce the release of ITSM Bridge 2.1, the data migration product for Service Management Enterprise customers.

This latest release includes the following major enhancements:

  • Advanced reference mappings to include related data from any form/table;
  • Full set of templates to help migrate applications such as SRM;
  • Conditional execution setting for each data mapping (turn on or off);
  • Improvements to Key Mapping functionality;

These enhancements add significant value to the product and extend its reach by addressing some of the more advanced requirements relating to Service Management data migration.