Use the buttons below to download ITSM Bridge 3.5 for trial or production use, (requires Java runtime version 8 update 121 or later) based on your desktop operating system.

Recommended minimum desktop configuration: 64-bit with 8GB RAM.  For large data migrations we recommend 16GB RAM.

Installation Instructions for Windows Users (Windows 7 or later)

Unzip the file, then run the setup.exe file to complete product installation.  Launch from the Windows Start menu or use the ITSMBridge icon on your desktop.

Installation Instructions for Apple Mac users (OS X Yosemite 10.10.5 or later)

Unzip the file, then use CTRL-Open to open the file called RunITSMBridge.jar


For more information or assistance with installing the product, email



All migration templates are now installed with the product.  Simply launch ITSM Bridge then select 'File->New Project From Template' and select the template that you want from the menu.